CONTACT US

We’re here to make communication simple and effective.
If you have questions about your order, products, or any of our policies, don’t
hesitate to reach out.
Contact Details
● Email: braitzhomesupp@gmail.com
● Business Hours: Monday to Friday, 9:00–17:00 (local time)
● Response Time: within 24–48 business hours
When to Contact Us
● Order inquiries and tracking updates
● Product information or technical details
● Refunds, returns, and exchanges
● Feedback or complaints
Before You Write Us
Include your order number, full name, and a short explanation of your
question. For damaged or incorrect items, attach photos to help us resolve
your case faster.
Example Message:
Subject: Order #12345 – Item arrived damaged
Message: Hello, I received my package today, but one of the items
was broken. I’ve attached photos. Could you please advise how to
proceed?
We appreciate respectful communication and always aim for fair resolutions.